Are you a waterproofing company?
No. Madison WI Basement Waterproofing is a referral service. We pass your request to an independent basement contractor who works in the Madison area, and that company does the inspection and the work.
Is there a charge to send a request?
No. Sending a request is free. Inspections and prices come from the contractor, so get a written quote before you agree to work.
Water is coming in right now. What do I do?
Stay away from water near outlets, appliances or the electrical panel and call your electric utility or an electrician. If it's safe, check that the sump pump is running and its hose isn't frozen or blocked, then send a request marked as urgent.
How do I vet a contractor?
Ask for proof of insurance and a written scope that names the method, the length of drain tile and where the pump discharges. Get warranty terms in writing and read reviews yourself.
Where can my Madison sump pump discharge?
Not to the sanitary sewer or a floor drain. City Engineering lists the yard, a storm sewer within about 100 feet, the curb, or an infiltration bed. A storm sewer hookup needs an Excavation in the Right-of-Way Permit and a contractor qualified to work there.
Why does my Madison sump pump run all the time?
City Engineering says many older Madison neighborhoods sit on made land, filled wetlands or low spots. Groundwater there has risen as yearly precipitation went up about 3 inches over 20 years, so some pumps run around the clock.